Term of Services

Welcome to Kashmir Heritage! These Terms and Conditions (“Terms”) govern your use of our website [www.kashmirheritage.in] (“Site”) and the purchase of products from us. By accessing or using the Site, you agree to be bound by these Terms.

1. General Information

Kashmir Heritage is an e-commerce platform selling authentic Kashmiri products including saffron, dry fruits, handicrafts, shawls, and related goods. These Terms apply to all visitors, users, and customers of the Site.

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the Site. You must not misuse the Site by knowingly introducing viruses or harmful material.

3. Product Information

We strive to display product details (descriptions, pricing, images) as accurately as possible. However, slight variations in color, texture, or packaging may occur due to photography, screen settings, or availability. Kashmir Heritage reserves the right to modify product listings and prices without notice.

4. Orders and Payments

• All orders are subject to availability and acceptance.
• Prices are listed in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
• Payment must be made through our secure payment gateway at the time of order placement.
• We reserve the right to cancel or refuse any order for reasons including but not limited to product unavailability, pricing errors, or suspected fraud.

5. Shipping & Delivery

We aim to dispatch all orders promptly. Shipping timelines and charges will be displayed at checkout. Delivery times may vary based on location, courier, and unforeseen circumstances.

6. Returns and Refunds

Please refer to our Return & Refund Policy page for detailed information on eligible returns, conditions, and the refund process. Products must be returned unused and in original packaging.

7. Intellectual Property

All content on the Site—including text, images, logos, product descriptions, and designs—is the intellectual property of Kashmir Heritage or its licensors and may not be reproduced or used without permission.

8. User Accounts

If you create an account on our Site:

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and current information.
• You are responsible for all activities under your account.

9. Limitation of Liability

Kashmir Heritage is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability is limited to the amount paid by you for the specific product or service.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of [Your City], India.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically.

Kashmir Heritage

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